Terms & Conditions
Please read these terms and conditions carefully before using our service.
1. Agreement to Terms
By accessing and using FuSheng Spices website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Products and Services
FuSheng Spices offers authentic Chinese spices and related products. We strive to provide accurate descriptions and images of our products, but we cannot guarantee that all information is error-free.
- All products are subject to availability
- Prices are subject to change without notice
- We reserve the right to limit quantities purchased
- Product images are for illustration purposes and may vary slightly from actual products
3. Orders and Payment
When you place an order with us, you agree to provide accurate and complete information. We accept various payment methods as displayed during checkout.
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order
- Payment must be received before order processing
- Prices include applicable taxes unless otherwise stated
4. Shipping and Delivery
We currently ship within Nepal. Delivery times and costs vary based on location and shipping method selected.
- Delivery times are estimates and not guaranteed
- Risk of loss transfers to you upon delivery
- We are not responsible for delays caused by external factors
- Special handling requirements may incur additional charges
5. Returns and Refunds
We want you to be satisfied with your purchase. Our return policy allows for returns under specific conditions.
- Items must be returned within 7 days of delivery
- Products must be unopened and in original packaging
- Perishable items cannot be returned for health and safety reasons
- Custom or special orders are generally non-returnable
- Return shipping costs are the responsibility of the customer unless the return is due to our error
6. Food Safety and Storage
As a provider of food products, we emphasize the importance of proper storage and handling.
- Store products in cool, dry places away from direct sunlight
- Check expiration dates before use
- We are not responsible for products damaged due to improper storage
- Allergies and dietary restrictions are the customer's responsibility to verify
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of FuSheng Spices and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by applicable law, FuSheng Spices shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Nepal. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Nepal.
10. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our service after any such changes constitutes your acceptance of the new terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
FuSheng Spices
New Baneshwor, Ring Road
Kathmandu, Nepal 44600
Email: legal@fusheng-spices.com
Phone: +977 1-4444-5555
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.